Delhi NCR Jobs- Hiring Guest Relations Executive- Concierge Services in Noida/ Delhi/ Gurgaon, Salary up to up to 28000/- P.M. Need immediate joiners. Freshers can also apply.

Hiring Guest Relations Executive- Concierge Services in Noida/ Delhi/ Gurgaon, Salary up to up to 28000/- P.M. Need immediate joiners. Freshers can also apply.

 

   

Job Location: Delhi/ Noida/ Gurgaon/ Faridabad/ Chandigarh.

Qualification: Any graduate/ postgraduate

Required Skills & Experience:

• Must be good in English communication (written & verbal)
• Basic knowledge of MS Office, MS Excel, and PPT
• Hard-working and punctual with a positive attitude

Job Time: Full Time, Rotational Shifts.

Also read :Front Office Job Vacancy In Chennai I Front Office Receptionist Job Opening In Sipcot IT Park, Chennai. Salary Up To INR 20000/- P.M. Call HR- 09513336275

Week Off: 6 days working with any 1 day off on weekdays between Mon to Fri, but not on Sat & Sun.

Job Role:

• Provide upscale guest service experiences for clients throughout their stay and visit
• Ensure clients are properly greeted upon their arrival
• Monitor daily bookings
• Oversee check-in and check-out procedures, including reservations and financial transactions
• Promptly address guests requests
• Actively listen to and resolve complaints
• Ensure special guests, like disabled people, elderly, children, and VIPs, receive personalized services
• Coordinate and manage communication between guests and people on need basis and follow up to ensure we resolve customer concerns.
• Inform clients about our services
• Promote all conveniences and programs offered
• Coordinate and work with the guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures
• Liaise with Housekeepers and Wait for Staff to provide an overall comfortable guest experience
• Examine daily duties, assign tasks and check on progress
• Establish friendly relationships with all clients/ customers and employees

To Apply:

Please share updated CV to jobs@supersevak.com OR Call HR- 9513336267 / 9513336275 / 9686450881