| Job Details |
| Job Title: | Guest Relations Executive |
| No. of Vacancy: | 2 |
| Job in the City: | Noida |
| Job Location: | Sector 18. |
| Required Gender: | Male |
| Required Age (up to in years): | 25 |
| Job Type: | Full Time |
| Job Shift: | Rotational Shifts |
| Shift Timing: | 11.00am-08.00pm & 02.00pm-10.00pm |
| Working days & Week off: | 6 days working with any 1 day off on weekdays between Mon to Fri, but not on Sat & Sun. |
| Offered Salary (up to in Rs.): | Rs. 25000-28000/- Per Month |
| Required Qualification: | Graduate |
| Qualification Specification: | Any |
| Required Skills: | 1_Must be good in English communication (written & verbal). 2_ Basic knowledge of MS Office, MS Excel, and PPT. 3_Hard-working and punctual with a positive attitude. |
| Required Experience (in years): | 1-3 |
| Experience Specification: | Need Candidates From Hotel & Hospitality Background |
| Job Description: | 1) Provide upscale guest service experiences for clients throughout their stay and visit. 2) Ensure clients are properly greeted upon their arrival. 3) Monitor daily bookings. 4) Oversee check-in and check-out procedures, including reservations and financial transactions. 5) Promptly address guests requests. 6) Actively listen to and resolve complaints. 7) Ensure special guests, like disabled people, elderly, children, and VIPs, receive personalized services. 8) Coordinate and manage communication between guests and people on need basis and follow up to ensure we resolve customer concerns. 9) Inform clients about our services. 10) Promote all conveniences and programs offered 11) Coordinate and work with the guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures 12) Liaise with Housekeepers and Wait for Staff to provide an overall comfortable guest experience. 13) Examine daily duties, assign tasks and check on progress. 14) Establish friendly relationships with all clients/ customers and employees. |
| Apply- | Please send updated CV to jobs@supersevak.com OR Call/ Whatsapp HR to- 9513336275, 9739055332, 9686450749, 9538888128 AND Join our whatsapp group to get latest opening updates directly on your mobile - https://bit.ly/2RHG2Lx |
